General Terms & Conditions

Welcome to The Art Department Newcastle website ("the Website"). By using the Website, you agree to be bound by these terms and conditions ("Terms") as well as our Privacy Policy. If you do not accept these Terms, you must not use the Website.

Online Booking System
The Website provides an online booking system for art classes. By making a booking through the Website, you agree to be bound by our class booking terms and conditions, which can be found on our booking page.

eCommerce Store
The Website also operates an eCommerce store where you can purchase artwork. By making a purchase through the Website, you agree to be bound by our eCommerce terms and conditions, which can be found here.

Intellectual Property
The content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, and data compilations, is the property of The Art Depo Newcastle and is protected by Australian and international copyright laws.

The Art Depo Newcastle has obtained licenses to use certain royalty-free stock imagery on this website.If you believe that your intellectual property rights have been infringed upon by any content on this website, please contact us immediately at hello@theartdepartment.com.au. We will investigate the matter and take appropriate action, including removing the infringing content.

You may not use any meta tags or any other "hidden text" utilizing The Art Depo Newcastle's name or trademarks without the express written consent of The Art Depo Newcastle.

The Art Depo Newcastle reserves the right to modify or remove any content on this website at any time without notice.

Use of Contact Information
By providing your email address and other contact information to The Art Depo Newcastle, you agree that we may use this information for marketing purposes, including but not limited to sending you newsletters and promotional emails. You may opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails.

Limitation of Liability
To the extent permitted by law, The Art Depo Newcastle will not be liable for any loss or damage (including but not limited to direct, indirect, incidental, special, or consequential damages) arising from the use of or inability to use the Website or its content, or from any act or omission by The Art Depo Newcastle.

Governing Law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales.The Art Depo Newcastle reserves the right to modify these Terms at any time without notice. Any changes will be effective immediately upon posting on the Website.

Kiln Firing & Glazing Disclaimer
While we prioritise safety and quality in our glazing and firing services at The Art Department, it's important to acknowledge the potential risks. Ceramic pieces can unpredictably break, explode, or crack during the kiln process due to factors like thickness and air bubbles. We cannot be held liable for such occurrences, as working with ceramics inherently carries these risks.

Our studio follows industry standards to minimise them, but your understanding and caution are appreciated. If you have any concerns, please contact us at hello@theartdepartment.com.au. Your safety and creative satisfaction are paramount to us.

E-Commerce Terms & Conditions

By using this website, you agree to be bound by these terms and conditions ("Terms") as well as our Privacy Policy. You must not use this website if you do not accept these Terms.

Payment and Delivery
All prices on this website are in Australian dollars and are inclusive of GST where applicable. Payment must be made in full at the time of purchase. We accept payment by credit card, PayPal or any other payment method accepted by our payment gateway. Once we have received your payment, we will process your order and dispatch your purchase within the time frame specified on our website. (2-4 business days)

Shipping and Returns
We ship Australia-wide & Internationally. Shipping costs will be calculated at checkout and will depend on the size and weight of your order and your shipping address. We use reputable courier and postal services to ensure that your order is delivered to you in a timely and safe manner. If your order is damaged in transit, please notify us within 48 hours of receipt and we will arrange for a replacement to be sent to you.

Limitation of Liability
To the extent permitted by law, The Art Depo Newcastle will not be liable for any loss or damage (including but not limited to direct, indirect, incidental, special, or consequential damages) arising from the use of or inability to use this website or its content, or from any act or omission by The Art Depo Newcastle.

Governing Law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales.The Art Depo Newcastle reserves the right to modify these Terms at any time without notice. Any changes will be effective immediately upon posting on this website.